Voice is a mission-critical application, requiring an incredibly robust voice platform, with built-in redundancies and security features to support real-time communication service levels. There can be no compromise here. We provide a comprehensive portfolio of solutions to help you deliver high-quality voice services that drive increased satisfaction for your customers. Leverage our services to increase revenue and deliver to your bottom line.

Our cost-plus pricing methodology for voice traffic routing ensures that you benefit from our market-leading costs, ongoing investments in routing, and infrastructure efficiencies worldwide. Cost reductions will transparently flow through to customers, ensuring you have continuous access to leverage these cost efficiencies.

Voice Mail System

Voice Mail System gives more than you expect. Voice Gate has been delivering robust voice mail communication solution over a decade. Now Voice Gate offer a platform built up an advance Unified Messaging taking Voice mail, Fax mail, SMS and e-mail, stored in one system and can be delivered directly into user’s inbox. Open architecture allows file played the voice files simplifying user’s experience.

Today, Unified Messaging solutions are increasingly accepted in the corporate environment. Combining multiple IT and communication capability, enabling efficient approach to communicating that changes the way you do business. The aim of deploying Unified Messaging solutions generally is to enhance and improve business productivity while decreasing communication issues.

Voice Gate TeleMail component can be added later in order to keep your initial investment low, that can be purchase as a separate component based on requirement.

Specifications:

• Open Architecture allows you to expand the system as you grow
• PC based design
• Advance unified communication system
• Sophisticated MIS report enabling management to know the system traffic
• Integrate with almost every telephone system in India & globe
• Property management Interface for hospitality industry
• Unlimited mail box capability ( standard 250 ) & storage
• Multiple companies greeting allows you share the infrastructure between various set-up

Voice Logger

Track all incoming and outgoing calls, store details of all conversations to enhance customer loyalty and retention through efficient call handling and processing. This is a powerful management and marketing tool, helps in maximizing revenues through enhanced voice and data management by accurate capturing of required information and delivers to you in timely and easy-to-use manner. Offers enhanced security by capturing every call always and safeguarding valuable information, through an advanced and effective technology. The product allows easy sharing of files/reports via e-mail, lan and web. The product enables quality monitoring by recording call information such as caller id, every key stroke , date/ call/ duration, start and end time of all calls (in-bound and outbound), always.

Specifications:

• Track: All Incoming and Outgoing Calls
• Data speed: 16 Kbps32Kbps64kbps/1s
• Voice file: WAV
• Appropriate Situation: Trunk Line, Extension Line, Group Phone